We, at Smitten by The Mitten State, take great pride in our commitment to providing excellent customer service.
We want you to be "Smitten" with your Design.
If there is a defect in the locket due to craftsmanship, we will replace the locket at no cost. You are responsible for all shipping and handling fees.
The lockets are made of glass and stainless steel, and come in three sizes;
mini lockets 20mm; medium lockets 25mm; large lockets 30mm
All designs are individually hand crafted, please allow 7-12 business days
for jewelry to ship
Each jewelry design is delicate, and with proper care
your pieces will stay looking beautiful
PEARLS AND BEADED PIECES
Do not submerge beaded pieces in soapy water. This will harm the beading thread. Avoid exposure to chemicals such as hair spray, body lotions or perfumes. Necklaces and bracelets should be stored flat, hanging on a hook can stretch the thread. We also recommend having your pearls restrung periodically to avoid breakage which we are happy to do for a nominal fee.
Remove jewelry prior to swimming, showering, gardening , applying cosmetics and cleaning . The chemicals in fragrances , swimming pools and cleaning agents can have harmful chemicals that can cause damage to metals, beading or the patina on your jewelry
Store your jewelry in a cool dry place. Exposure to air and excessive humidity will cause your piece to tarnish. Placing a tarnish strip in a jewelry pouch or even ziplock bag will help keep your jewelry looking beautiful.
Use jewelry polishing cloth for best results . I recommend sunshine cloths they work fantastic on your sterling and copper pieces. Use of tissue or paper towels can cause scratches because of the fibers in these products.
Use any type of jewelry cleaner or dips. Some designs have been oxidized to give it an antique look and can ruin the finish on your piece.
All sterling silver will tarnish. The exposed layer of silver reacts with chemicals and elements in the air to form something called "patina". But with proper care you can help prevent your jewelry from tarnishing quickly and keep your pieces looking beautiful.
Custom Order Inquiry
I am happy to work with you and help make a custom design for you ! Please email me at firstname.lastname@example.org
or call us at 231-497-6488